• Cancellation Period: customers can cancel their booking up to 24 hours before the scheduled pick-up time.
  • Refund Process: No payment will be deducted if customer cancel before 24 hours. If customer cancel before 12 hours of pickup time then 50% deduction will apply. For a refund, customers need to email us.
  • Please be advised that cancellations made less than 12 hours prior to the scheduled pick-up time will not be eligible for a refund.

Refund Procedure:

  • Customers requesting a refund should reach out to our customer support team via email.
  • Provide the booking details and reason for cancellation.
  • The refund process will be initiated, and the payment will be refunded through the original payment method.
  • Refunds may take 5 business days to reflect in the customer’s account